Blue Star Office and Dispatch

Service / Support /Tow

Jubitz Customer service / Fleet Service (24 /7) 1-877-758-2498

Towing Service

TLC Towing 360-887-1606 (1st Choice in Portland / Vancouver Area

Gerlock Towing Portland (Portland ) 503-235-0542

Purdy's Towing (Mt. Hood) 503-622-3153

Tire Service

Superior Tire Service 503-595-5470

Bishops (Biggs Junction) 1-888-833-9151

Tire Size

Minibuses 225/75R16

Motor Coaches 315/80R22.5

Tire Special Notes

Inner drive wheels are steel. Outer /TAG/Steering are Aluminum

Incident Procedures

Mechanical Breakdowns

Get exact location; determine what is wrong

Are there passengers on ? Yes or No

Is the bus in a safe spot ? Yes or No

Start process of getting bus to a safe location if there are passengers

Start Troubleshooting procedures

Accidents

What is the buses exact location?

Are there any injuries ?

Are there any Passengers ?

Is the bus blocking traffic?

Does the bus need a tow?

Advise driver to exchange information with Witnesses?

If there are passengers start the process of getting another bus out to the location to get the passengers

Give Insurance information for the dispatch manual

Notify driver to fill out an incident report when they return to the office

Weather Related Incidents

Determine the severity, same procedure as mechanical